All systems made by GRANZOTTO are engineered for the Customer in order to concentrate on his product, increase market shares and margins. Therefore, each detail is carefully analysed in the design phase in order to guarantee quality, easiness to use and reliability
Customer Assistance is part of the project
GRANZOTTO post-sales team always guarantees quick reaction in case of need.
Spare parts are generally ready for shipment within 24 hours, both in case of programmed maintenance and in case of urgent assistance.
GRANZOTTO service engineers are organized in teams that work according to strict schedules. GRANZOTTO guarantees the availability of at least one team within few hours, both in Italy and in the rest of the world.