After Sales
Whether it is planned or extraordinary maintenance, Granzotto provides its own dedicated team to intervene in all technical assistance cases.
We coordinate and supervise all phases of the intervention process, ensuring that our team of qualified technicians provides a reliable and efficient service.
INDUSTRIAL PLANT MAINTENANCE
Maintenance for industrial plants is a particularly important aspect of the service we provide to our customers. Working on industrial production plants, ensuring speed and efficiency in the restoration of any machine downtime is one of the key focuses of our after-sales service.
TECHNICAL SUPPORT
We guarantee the availability of at least one team ready to intervene within a few hours, both in Italy and abroad thanks to the presence of specialized technicians in the support service and the careful planning of interventions.
We aim to provide a reliable and efficient service, promptly responding to the needs of our customers.
THEY ORGANIZE
Scheduled maintenance with standard and customized programs. Depending on the product that is processed in our plant and on the basis of your programming, we offer a specific package of ordinary maintenance
THEY CLARIFY
Assistance is provided directly by Granzotto staff and all their experience is made available to the customer
THEY SUPPORT
Every single step, from the first call to the closure of the intervention, is coordinated by the headquarter.
THEY INTERVENE
Guarantee of intervention within the first hours after the call
DEDICATED TRAININGS
Training and refresher programs for each application sector. We support your maintenance technicians in training and study with them a specific maintenance package based on your production needs.
THEY CHECK OUT
Through the G-CONTROL system, GRANZOTTO is able to remotely monitor its plants and intervene to support the customer when necessary.
SPECIALIZED TECHNICIANS
Only technicians suitable for the specific type of intervention are employed in cases of technical assistance.
THEY ANSWER
Direct line with a qualified technician
